I Have Completed The Transaction but The Mobile Prepaid Still Issued

If you have problems with the credit you bought not coming in, make sure the number you entered and the nominal you filled in is correct. You can wait for the transaction process first a maximum of 1x24 hours since the transaction is successful.

If you have completed the estimation but your credit balance has not increased, please contact the provider about the problem.

Here is the provider's call center number that you can contact:

Provider                                    Call Center

Maxis Hotlink                             123 From Maxis Mobile

Tune Talk                                  Hotline 13100 or 03 2771 7000

Celcom Xpax                              1111 for Celcom Customer

Digi                                          MyDigi or Helpline 016 2211800

Merchantrade                             +603 7727 8606

Redone                                      01155001909 WhatsApp

Umobile                                     [email protected]

Yes                                            [email protected]

NJOI                                          +603 9543 8100 Call or WhatsApp