I Can't Make Prepaid Mobile Purchases

CS1

Last Update a year ago

There are several reasons why you may not be able to purchase credit, including the following:

- The number you entered is wrong or no more active

- Haven't verified the phone number in PocketYou account yet

- Make credit purchases more than once

If you want to make another credit purchase, you must complete the previous transaction until the payment is successful.

If you are still have trouble, please Contact Us for further checking. Our team will be happy to help you.

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